Privacy Policy

MP Police Setu is designed as a digital platform to improve communication, accessibility, and interaction between citizens and police-related services.

The application aims to provide features such as:

• Police station information
• Duty officer information
• Public safety updates
• Citizen assistance services
• Feedback submission
• Verification-related information
• Community policing support
• Safety awareness communication

To provide secure and personalized services, we may collect certain information from users.

A. Personal Information

During registration or app usage, we may collect:

• Full Name
• Mobile Number
• Email Address
• Date of Birth
• Profile Details
• User Account Information
• Login Credentials (securely processed)

This information helps us identify users and provide better services.

B. Authentication Information

For secure login and account verification, MP Police Setu may use authentication services. This may include:

• Mobile number verification
• Email verification
• OTP authentication
• Login security tokens

Authentication may be handled through trusted third-party platforms such as Firebase Authentication.

C. Location Information

With user permission, the application may collect location information.

Location access may be used for:

• Showing nearby police stations
• Location-based public services
• Improving user assistance
• Providing area-specific safety information

Users can disable location permission anytime through device settings.

MP Police Setu does not continuously track users in the background unless clearly informed and permitted.

D. Device & Technical Information

For security, performance improvement, and troubleshooting, we may collect:

• Device type
• Operating system version
• App version
• Crash reports
• Performance analytics
• Security logs

This helps improve reliability and prevent misuse.

E. User Submitted Information

When users interact with app services, they may voluntarily submit:

• Feedback
• Suggestions
• Service requests
• Forms
• Uploaded information or documents (if applicable)

Such information is used only for providing the intended service.

Collected information may be used for:

• Creating and managing user accounts
• Providing app features and services
• User authentication and verification
• Improving public service accessibility
• Sending important notifications
• Improving app performance
• Detecting and preventing misuse
• Maintaining security
• Responding to user requests
• Technical troubleshooting

MP Police Setu may send notifications related to:

• Safety updates
• Important announcements
• App updates
• Service information
• Community awareness messages

Users can manage notification permissions from their device settings.

We follow reasonable security practices to protect user information.

Security measures may include:

• Secure servers
• Authentication protection
• Database security rules
• Encryption where applicable
• Restricted access controls

Although we make efforts to secure user data, no internet-based service can guarantee absolute security.

MP Police Setu may use trusted third-party services for app functionality.

These services may include:

• Firebase Authentication
• Firebase Cloud Services
• Analytics Services
• Crash Reporting Services
• Cloud Messaging Services

Third-party services process information according to their own privacy policies.

We do not sell, trade, or rent user personal information.

Information may only be shared:

• When legally required
• To protect user safety
• To prevent fraud or misuse
• With authorized service providers necessary to operate the application

User information is stored only as long as necessary for:

• Providing app services
• Security purposes
• Legal requirements
• Operational requirements

When information is no longer required, appropriate deletion or anonymization measures may be taken.

Users may request:

• Access to their information
• Correction of inaccurate details
• Account deletion
• Removal of personal information

Requests can be submitted through official contact channels.

Users who wish to delete their account or associated data can contact us at help@webhacksolutions.com.

After verification, requests will be processed according to applicable rules and requirements.

MP Police Setu does not intentionally collect personal information from children without appropriate consent.

If such information is found, necessary steps will be taken according to applicable guidelines.

MP Police Setu is intended to support public safety and citizen assistance services.

If operated in association with any government authority or police department, such association will be mentioned officially.

The application does not represent any government authority unless officially approved or authorized.

We may update this Privacy Policy periodically due to:

• Feature updates
• Legal requirements
• Security improvements

Updated versions will be made available through the application or official website.

Continued use of the application after updates means acceptance of the revised policy.

For privacy concerns, questions, or data-related requests: